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CV for James V Hayes

Over forty years experience in the information technology industry. During this period James has been involved in a very wide range of aspects of the industry. He has worked in over forty countries, for both governmental and private organisations. He specialises in the design and implementation of communications systems embracing both wireline and wireless networks. In addition he has wide experience with the design and implementation of customer support, billing systems and enhanced services platforms for both Telco carriers and for major enterprise networks.

His wide ranging experience in all aspects of the Information Technology place him in ideal position both to advise service providers and major end users, and to act as project manager for major implementation projects. As a consultant, he has advised many of the world's largest telecom operators and corporations.

He has extensive experience in the following roles:

  • Management of the implementation of information systems.
  • Design of infrastructure to support Internet and E-Commerce systems for both Government and large corporations
  • Communications and general information technology system consultancy for all market sectors, with emphasis on the integration of communications and computer technology
  • Design of corporate voice and data networks including traffic modelling
  • Design of Customer Support and Billing systems for communications carrier companies and for major corporate networks.
  • Lecturer in information technology, communications and related topics including Billing, Customer Care, Corporate Networking and Communications Security.
  • Market research and strategic planning of information technology systems.


Recent Work History:
HAYES IT Pty Ltd - The Company was established by James Hayes in 1992 as an independent consultancy company offering a range of services to the IT industry. Clients have included:

  • Unisys Asia Pacific
  • James Martin Associates
  • D. W. Smith Inc
  • Hong Kong Stock Exchange
  • SEMA Hong Kong
  • Tandem/Compaq Computers
  • South Sydney Development Council
  • Super Internet Site Systems


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